This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
FAQ: Orders, Shipping & Returns
Most orders are processed within 1–2 business days. Once your package leaves our shop, delivery time depends on your location and the carrier service you selected at checkout; you’ll see the estimated timeframe before you place your order.
If something isn’t right, you can request a return or refund through our returns page. Eligibility, timeframes, and item-condition requirements are outlined in our Refund and Returns Policy.
As soon as your order ships, we’ll email you a shipping confirmation with a tracking link. If you created an account, you can also check your order status there—tracking updates may take a little time to appear after the label is created.
International shipping availability varies by destination and carrier options at checkout. Import duties, taxes, and customs fees (if applicable) are typically collected by your country and aren’t included in the item price or shipping total.
Reach out through the support form with your order number and a quick description of the issue; photos help if an item arrived damaged. Our team will review and work with you on the fastest solution, whether that’s a replacement, reshipment, or refund.
Still have a question?
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